Terms and Conditions

 -All the services are contained within this site of ‘The Pano Hotel & Residence Krabi Ao Nang’.

– All the services are only available subject to a prior reservation (minimum 48 hours before service required).

– The price of all the services listed on the website is include value-added tax (VAT) and delivery charges. A payment system fee may be charged when making a payment.

– In case you order an airport pick-up service or it is included in the rate you book, please provide your arrival flight details to the hotel 48 hours at reservation@thepanokrabi.com prior to your arrival. Otherwise, the pick-up service could not be provided in time and the hotel will not be responsible for any circumstance.

– All reservations must be guaranteed with a valid credit card

– We reserve the right to cancel or modify reservations where it appears that a guest has engaged in fraudulent, inappropriate activity, or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

– Amendment or Cancellation must be made in written notice to provided email or contact form in the website.

– Rates are charged in Thai Baht currency. We apply exchange rate as announced by the Bank of Thailand. Therefore, the amount shown on monthly statement sent to you by the respective credit card company might be slightly different from our quoted price due to exchange rate variations.

– A security deposit of THB 2,000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of accommodation.

Hotel Policy

Check In:14:00
Check Out:11:00
Child Policy:Children under 12 years old stay free of charge when using existing beds. A child’s breakfast can be provided at THB 250 per meal. A baby cot for one child is free of charge.
Pet policy:Pets are not allowed.
Smoking policy:Smoking is not allowed in the rooms.

  Please Note: All the prices are subject to change without any prior notice. The reservation is considered confirmed only after full payment.